Where are my memories stored?
On your phone. Then Again does not upload your photos, journal entries, prompt responses or Chapters to our servers.
Support
We’ll help you find your way back.
Then Again is available free on Google Play in Australia. If the app isn’t behaving as expected, tell us what happened and we’ll help you troubleshoot it.
Do I need an account?
No. Then Again currently has no account, sign-in or cloud sync.
Is cloud backup available?
Not yet. Then Again does not currently back up your content. If you uninstall the app or clear its storage, anything saved only in Then Again may be permanently lost. Photos that remain in your phone’s photo library will not be affected.
What should I include in a report?
Include your phone model, Android version, Then Again version, the steps you took, what you expected and what happened. Screenshots can help, but please don’t attach private memories unless they are necessary.
Quick checks
Try these first
- Check Google Play for the latest version of Then Again.
- Close and reopen Then Again.
- Restart your phone.
- Don’t clear storage or reinstall before contacting support.
Contact
For support or privacy questions, email support@thenagainapp.com.